Fraud Protection

With the increase of internet credit card fraud it is important that we have checks in place to reduce the chances of fraudulent transactions.

When using your credit card to purchase products through us it may be worth noting the following strategies we have employed to ensure your credit card transaction is legitimate.

Use of FREE web based email

We allow our customers to supply us with a free web based email address however it will be treated with caution. Close to 100% of all credit card fraud is committed using fake e-mails provided by free web based e-mail services such as Hotmail.

Identification and signature required for deliveries

Where possible we use delivery methods that require the customer to show identification and sign for the parcel.

Large orders

Large orders may be verified with the customer over the phone before the products are dispatched. We may also require the customer to provide proof of identification and sign an order form before we can process the order.

Capturing of information

We capture information such as your IP address so that it is possible to trace you back to your location at the time the transaction took place.

These are just some of the steps we are taking to make your shopping environment a safe and secure one. We hope you enjoy shopping with us.