Shipping
Shipping of products is a very important part in the process, especially when fragile products need to be transported over large distances. We ensure all orders shipped utilise the best methods possible with a minimum amount of risk.
What shipping service do we use?
Products are shipped direct from suppliers using their preferred delivery method which is normally a courier such as TNT or Australian Air Express.
Dispatch direct from suppliers means a faster turnaround!
What is the cost of shipping?
The cost of shipping varies depending on the weight of the order, destination post code and product size. The calculations we use for shipping is based on our suppliers preferred delivery methods.
Shipping charges can be calculatd using the shipping calculator provided on the shopping cart screen. All you need to do is add the products you want to your cart and then use the calculator provided.
With larger more akwardly sized parts such as seats, exhausts and bodykit the freight needs to be properly quoted by a courier before we an confirm the order. The shipping calculator on the site unfortunately is not complex enough to take into consideration the varierty of products we make available.
Is the delivery insured?
Yes. All deliveries are completely insured.
How long will it take to get my products?
On average it will take a week to receive your order once we receivce your payment. Delivery times can difer based on stock level, supplier order queue, delivery source/destination etc…
When situations arise where we expect delays we will contact you normally via the e-mail address you provided with your order.
During the holiday seasons such as Christmas we do expect delays due to higher volumes so please keep that in mind when ordering for special occassions!
Special Order Products
There are a number of products we make available that require a special order to be put through which can take a considerable amount of time. In this instance you will be contacted.
Dan discusses shipping and handling at ModYourCar.com
IMPORTANT INFORMATION FOR INTERNATIONAL CUSTOMERS
Once you confirm your order we will then provide a shipping cost. Due to the complex nature of car parts/accessories and international shipping we must operate this way so we can calculate the best shipping method available and the correct shipping cost.
Shipping of DNA Paints – Dangerous Goods
Our range of DNA Paints are classified dangerous goods and are subject to a Dangerous Goods Surcharge as follows:
- Melbourne Metropolitan Area – $8.80
- Regional Victoria – $16.50
- Sydney, Canberra, Adelaide, Victoria-Rural – $22.00
- Brisbane/Gold Coast, Perth, NSW-Regional & Rural & Tasmania – $27.50
- Other areas within Australia† – $27.50
Dangerous Goods are clearly marked ‘DG’ and cannot by law be sent through the mail. These are sent by courier or truck and subject to the DG Surcharge. These are not overnight or same-day services, please allow a reasonable time for the delivery to be made.
† Shipping to remote areas of Australia may be subject to a delivery surcharge. If applicable, we shall advise you of the exact costs before processing your order.
