100% Customer Satisfaction
We understand that it can be difficult to choose products when ordering online because you don’t get to feel them in your hands and get a first hand look at them.
To ease your mind and help you make your decision we are now offering a 100% Customer Satisfaction Guarantee where you can return the product you have purchased.
There are conditions to this offer which are outlined below.
- You must notify us within 48 hours of receiving the product if you want to take up this offer.
- You must return the product as new so that it can be resold as a new item. If the item is not as new when we receive it we will send it back to you. You will be responsible for paying the return postage before we send the product back.
- You are responsible for sending and paying to have the product returned. We highly suggest making sure the delivery is insured. We are not responsible for damage whilst in freight, that is your responsibility.
- You will receive a credit only for a returned item, not a full refund. The credit will only be for the amount of the item, not the shipping cost. If the item(s) were part of our FREE DELIVERY incentive then the shipping amount will be subtracted from the cost of the product and that is the credit amount you will receive. For example if you bought an intercoler kit for $699 (FREE DELIVERY) and it cost us $50 to ship then you will only receive a $649 credit.
- Depending on the supplier, some products may incur a re-stocking fee which will be taken into consideration when working out your credit.
- At this present time this offer does not apply to wheels, seats, body kits, exhaust systems and gull wing doors.
- Products on special are excluded from this offer.
- Only available to Australian customers.
- Not all products qualify for this offer so before you order please ask us to avoid dissapointment.
We are doing our best to ensure you are as happy as possible when ordering products through us!
